Tynan Motors Mercedes-Benz


Tynan Motors Mercedes-Benz

1. Who we are

Tynan Motors Pty Ltd (ABN 50 000 663 347) (“Tynan Motors Mercedes-Benz”, “we”, “our”, “us”) are committed to protecting your privacy and respect and uphold your rights under the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (“Privacy Act”). By using this website or providing us with your personal information, you agree to and consent to the collection, use, holding and disclosure of personal information by Tynan Motors Mercedes-Benz as set out in this policy.

2. Personal information

Personal information is information or an opinion about an individual whose identity is apparent, or can be reasonably ascertained, from that information or opinion. Personal information we may collect from you includes, without limitation, your name, address, email address, telephone number(s) and date of birth. Personal information also includes credit information. Credit information is personal information or an opinion about you that has a bearing on credit that has been provided to you or that you have applied for. Credit information includes information about credit that was applied for or provided to you for domestic, household, personal or other investment purposes as well as information about you where you are a guarantor of a loan.

3. Collection

Tynan Motors Mercedes-Benz will collect personal information only by lawful and fair means and not in an unreasonably intrusive way. If it is reasonable and practical to do so, Tynan Motors Mercedes-Benz will only collect personal information about you directly from you. Tynan Motors Mercedes-Benz may collect your personal information from reputable third party lead generation sources for marketing purposes, but only where you have consented to the disclosure of your information to Tynan Motors Mercedes-Benz and for Tynan Motors Mercedes-Benz to send you marketing communications. Tynan Motors Mercedes-Benz will not collect personal information unless the information is reasonably necessary for our functions and activities.

Personal information may be collected by Tynan Motors Mercedes-Benz in a number of circumstances, including when you:

  • make an enquiry with us via email or telephone;
  • visit our websites;
  • lodge an enquiry or application in relation to any Tynan Motors Mercedes-Benz products or services; or
  • apply for employment with Tynan Motors Mercedes-Benz.

Tynan Motors Mercedes-Benz may enter into arrangements with third parties (including third parties with whom Tynan Motors Mercedes-Benz has partnered to provide you with its various products or services using the Tynan Motors Mercedes-Benz brand) to collect your personal information in circumstances where the third party notifies you, at the time of collection, that your personal information will be provided to Tynan Motors Mercedes-Benz.

If you use a pseudonym when dealing with us or you do not provide identifiable information Tynan Motors Mercedes-Benzmay not be able to provide you with any or all of our services as requested. If you wish to remain anonymous when you use our website do not sign into it or provide any information that might identify you.

Tynan Motors Mercedes-Benz requires individuals to provide accurate, up-to-date and complete personal information at the time it is collected.

4. What does Tynan Motors Mercedes-Benz do with your personal information?

In addition to any purpose notified to you at the time of collection Tynan Motors Mercedes-Benz uses your personal information for the purpose for which it has been provided, for reasonably related secondary purposes and for the purposes of:

  • providing our products and services to you;
  • providing Tynan Motors Mercedes-Benz branded products and services that are provided by our third party partners;
  • our internal management needs;
  • our marketing activities, including marketing activities relating to Tynan Motors Mercedes-Benz branded products and services that are provided by our third party partners;
  • responding to any inquiries or comments that you submit to us;
  • any other purpose you have consented to; and
  • any use which is required or authorised by law.

5. Disclosure of personal information

Tynan Motors Mercedes-Benz may disclose your personal information:

  • to third-parties we ordinarily engage for the above purposes;
  • organisations that provide products or services used or marketed by Tynan Motors Mercedes-Benz;
  • any person or entity to whom you have consented to Tynan Motors Mercedes-Benz disclosing your personal information to; and
  • any person or entity to whom we are required or authorised to disclose your personal information to in accordance with the law.

6. Access and Management

You may request access to your personal information in our customer account database, or seek correction of it, by contacting our customer service team. See section 8: Contact information.

If you believe that Tynan Motors Mercedes-Benz holds personal information about you in our customer account database that is not accurate, complete, up-to-date, relevant or information that is misleading then you may request its amendment and Tynan Motors Mercedes-Benz will respond to your request within a reasonable time. Tynan Motors Mercedes-Benz will not charge you for correcting your personal information.

If Tynan Motors Mercedes-Benz no longer needs your personal information for any the purposes set out in this policy, or as otherwise required by law, Tynan Motors Mercedes-Benz will take such steps as are reasonable in the circumstances to destroy the information or to de-identify it.

Tynan Motors Mercedes-Benz will take reasonable steps to protect the personal information it holds from misuse, interference and loss and from unauthorised access, modification or disclosure.

7. Opting Out / Unsubscribe

At any time you may opt out of receiving marketing communications from us. Unless you opt out, your consent to receive direct marketing communications from us and to the handling of your personal information as detailed above, will continue. Each of our marketing emails will have an unsubscribe function which will allow you to unsubscribe from all future marketing communications. All of our marketing SMS messages will also contain an unsubscribe feature. Outside of these channels, you can opt out from receiving marketing communications at any time by emailing

8. Cross-border disclosure

Tynan Motors Mercedes-Benz may disclose your personal information to recipients overseas to assist Tynan Motors Mercedes-Benz in providing you with products or services.

Tynan Motors Mercedes-Benz will take such steps as are reasonable in the circumstances to ensure that the information that is transferred to third parties located outside of Australia will not be held, used or disclosed by the recipient of the information in a manner that is inconsistent with the Australian Privacy Principles.

9. Contact information

If you require further information regarding this policy or wish to make a complaint about a breach of the APPs by Tynan Motors Mercedes-Benz, please contact us at or send mail to: Attn: Privacy Officer, Tynan Motors Mercedes-Benz, Cnr Kiora Rd & The Boulevarde, Miranda NSW 2228. A senior member of staff will review your complaint within 5 business days and respond to you in writing advising what action(s) Tynan Motors Mercedes-Benz will take as a result of your complaint.

10. Tynan Motors Mercedes-Benz website

When transmitting personal information from your computer to a Tynan Motors Mercedes-Benz website or to a Tynan Motors Mercedes-Benz branded website operated by one of our third party partners, you must keep in mind that the transmission of information over the Internet is not always completely secure or error-free. Other than liability that cannot lawfully be excluded, Tynan Motors Mercedes-Benz will not be liable in any way in relation to any breach of security or any unintended loss or disclosure of that information.

Tynan Motors Mercedes-Benz operated websites and Tynan Motors Mercedes-Benz branded websites operated by our third party partners may use “cookies” to help personalise your online experience and save you time across the Tynan Motors Mercedes-Benz websites. You have the ability to accept or decline cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Tynan Motors Mercedes-Benz websites. Some Tynan Motors Mercedes-Benz websites are operated and maintained by third parties to whom Tynan Motors Mercedes-Benz has partnered with to provide you with their products and services under the Tynan Motors Mercedes-Benz brand. These websites will be subject to the website terms and conditions of the third party partner who operates the website, and any transactions you conduct on these websites will be between you and the third party partner.

11. Miscellaneous

Tynan Motors Mercedes-Benz reserves the right to modify this Privacy Policy in whole or in part from time to time without notice and amendments will be effective immediately upon posting of the amended Privacy Policy on the Tynan Motors Mercedes-Benz website.

Where Mercedes-Benz Australia/Pacific Pty Ltd (MBAuP) is noted as the seller of a demonstrator vehicle, the vehicle is advertised for sale by Tynan Motors Mercedes-Benz acting as an agent on behalf of MBAuP. Where Tynan Motors Mercedes-Benz is noted as the seller of a certified vehicle, the vehicle is advertised by, and the information published in association with that vehicle is made by the Tynan Motors Mercedes-Benz and not MBAuP. MBAuP does not warrant the accuracy of any of the information or images published by the Tynan Motors Mercedes-Benz on this website and to the fullest extent permitted by law, MBAuP is not liable for any loss or damage arising from the information or images published by the Tynan Motors Mercedes-Benz.

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